FAQ

No two renovation projects are the same. In order to determine how much your window or door replacement project will cost, we will need to fully know your wants and needs. Schedule a free, in-home consultation and we’ll be able to provide you with a free quote the day of your consultation. A Pella® design specialist will work alongside you to visualize your project, choose high-quality products and get measurements for your replacements.

In addition to making high-quality products in various styles, we also have payment and finance options to help make your replacement project realistic.

It’s our mission to make certain that we answer each of your questions about windows and doors from Pella of Northern Virginia. We’ll check in to all the features and options available to you, including material choices and energy-efficient enhancements. To be sure we can cover everything, we recommend you plan for about two hours for your consultation session.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you pick the perfect windows or doors for your Northern Virginia-area home and your budget. It’s best to arrange your complimentary, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will talk through a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Northern Virginia-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you prefer?

Correctly quoting your replacement windows or entry door project depends upon the information we receive throughout the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Northern Virginia are done by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will get your windows or doors installed. They must sit through an extensive set of training courses to ensure your windows and doors are appropriately installed and meet Pella’s warranty criteria. You can find out more about your simple, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are fully backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you realize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The perk of Pella® vinyl windows is that you will not have to paint them. They are made in a host of colors, so you’ll find a color that complements your room. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Northern Virginia provides services and support that big-box stores can’t. Our knowledgeable staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, consisting of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is contact our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work answering them.

There are a variety of reasons why Northern Virginia-area homeowners go with Pella of Northern Virginia for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Northern Virginia has a dedicated window and entry door showroom. This unique way of doing business gives you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Northern Virginia has a high-quality, energy-efficient and reliable solution.

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